After decades of dedication, Dawn remains a driving force

For me, the conveyancing industry was never meant to be a lifelong career, yet 42 years later I’m still part of it.

When I first entered the industry, everything was done manually. There were no emails, no online searches and every document had to be carefully prepared by hand.

It was a very different time and the work required patience, accuracy and a real understanding of the process.

The biggest change over the years has undoubtedly been technology. What once took days can now be completed in a matter of hours.

While this has improved efficiency, it has also increased the workload and pressure placed on those working in the industry. Technology has made the process faster but it has not made it simpler.

My greatest concern today is the lack of education provided to those entering the profession. Many new conveyancers are expected to begin working with very little practical knowledge or experience.

In the past, classroom teaching provided a solid foundation that focused more on conveyancing.

Today, the online learning system simply does not provide the same depth or understanding and too many people are entering the industry without being properly prepared for it.

Over the years, I’ve also been fortunate to build strong relationships with my clients.

Many return to me time and time again and, in some cases, I’ve assisted different generations of the same family.

Their trust and loyalty have played a major role in helping me build a successful and long-running conveyancing business in Victoria.

I get great satisfaction from developing deep knowledge within the conveyancing industry, which has enabled me to solve complex problems more efficiently and to build valuable networks with trusted colleagues and mentors.

However, what has kept me engaged for more than four decades is my genuine passion for helping clients and others, and the deep sense of fulfilment I still feel from being part of this profession.

Remaining in the industry for more than four decades is something I look back on with great pride.