Technology can help you avoid repetitive stress-out injury

NEWCASTLE-BASED conveyancer Fiona Eastwood is a self-confessed technology nerd and problem solver who is benefiting from implementing a whole suite of time-saving technologies into her business.

“I love all the new tech and all the new tools,” she tells Australian Conveyancer magazine. “I’m a problem solver so I like to be able to ask, could this be done in a quicker way? If you’re doing a repetitive task, over and over again, could it be automated? And what tool can I use to automate it?”

Fiona, the principal at Impero Conveyancing in Wallsend and Singleton, says it was PEXA that got the ball rolling with her move from paper to electronic settlements and then COVID lockdowns hit in March 2020.

“We were all in very different locations and we had to quickly find a way that people working on different files had everything up-to-date at the same time,” she says. “So we implemented the technology and started working out how we could best utilise it. 

“When we went back into the office, it would have been silly to revert back to paper files because we had found a new way to work and move forward.”

During COVID Fiona wrote a comprehensive workflow system in monday.com but more recently she has switched to triConvey’s workflow systems to save even more time. 

“I have found the more you can remove switching from one platform to the other, the better. Because every time we switch something our brains take a little time to catch up.”