THE PRACTITIONER’S COMPANION
Wednesday 4 February 2026

ARTICLES

Jul 22, 2024

Customer Feedback

Since the dawn of time, word-of-mouth has been a powerful marketing tool. It may seem like a no-brainer, but customers who have had a positive experience with a business can help bolster its reputation simply by talking about it. That’s why gathering positive customer feedback can be so valuable for…

Jul 22, 2024

Conveyancers being their best selves

When it comes to life’s most stressful events, buying a house is up there. That is why a customer’s experience with their conveyancer is all the more important. Conveyancing is a competitive industry, but guiding your client through the process with minimal stress, clear transparency and efficiency, can give you…

Jul 22, 2024

Marketing 101

World renowned management guru Peter Drucker once said the aim of marketing is to know and understand the customer so well, the product or service sells itself.  Marketing makes customers aware of your services, helps your business to engage with, attract and retain customers, and drives profit and growth. In…

Jul 18, 2024

Renter relief hits with more cooling in sight

Clouds are finally starting to part for Australian tenants, with rents in most major cities either falling, stalling or growing at a slower pace. Low vacancy rates have pushed advertised rents higher for several months running but the latest report from real estate platform Domain shows conditions are improving for renters.

Jul 18, 2024

Home lending slips but still well ahead over the year

New home lending remains far ahead of where it was a year ago despite a minor dip in May for property investors and owner-occupiers. Over the month, the Australian Bureau of Statistics logged a 1.7 per cent fall in all new housing loans, to $28.8 billion, with first-home buyer loans down the most, sinking 2.9 per cent.

Jul 18, 2024

First mini-cities revealed in fast-tracked housing plan

The first planned mini-cities have been unveiled under a signature NSW housing policy a minister insists will enable the state to deliver on ambitious home-building goals. Tens of thousands of homes could be built near four stations as part of a blanket high-density rezoning around those and other transport hubs. Plans for the initial fast-tracked precincts were revealed on Tuesday as part of a strategy the government says will rebalance housing growth around new metro stations and existing train infrastructure.

Jul 18, 2024

Competition freedoms suffer in eConveyancing reform delay

For the past decade, conveyancers have used digital provider, PEXA to settle properties on behalf of home buyers and sellers. PEXA operates as a monopoly. A regulator has been established to promote a competitive environment that drives efficiencies, cost-savings and innovation in the e-settlement space.

Jul 14, 2024

Australia shuts the laundry door

Of the $1.1 billion of criminals’ assets seized by AFP between July 2019 and June 2024, more than $720 million involved real estate. Now federal authorities are working to close the gap and pushing lawyers and conveyancers to fall in line.

Jul 14, 2024

Ann tech-savvy and heartfelt approach to customers

Ann Blannin-Ferguson was elected Australian Institute of Conveyancers NSW president a year ago, bringing four decades of expertise to her significant advocacy role. Time has taught her so much and Ann has evolved as a practitioner and as a leader of people along the way.

Jul 14, 2024

It’s time to clean house

Authorities are closing the legal loophole that has allowed international criminals to launder money through Australian real estate transactions.